Working at BUMA

Lisa Campbell, who has dedicated five incredible years to BUMA, crafting a journey that reflects resilience, growth, and a profound love for her work. Lisa’s story is a testament to the success of the First Nations program.

Lisa’s journey began as an entry-level operator through the First Nations program, where she embraced the opportunity with enthusiasm and dedication. Through hard work and determination, Lisa has transitioned from an entry-level operator to a skilled water cart operator and has recently been approved to commence training in a Grader.

One of the highlights of Lisa’s career with BUMA was when she was approached to take on the role of a Trainer and Assessor on her crew. Initially daunting, Lisa embraced the challenge, acquiring new skills and sharing her expertise with newcomers in the industry, ensuring safe and efficient operations. Her efforts did not go unnoticed, as her crew nominated and voted her in as their HSE Representative, showcasing the trust and respect they have for her commitment to safety.

Living locally in Blackwater, Lisa was drawn to BUMA not just for the career in mining but also for the exceptional culture the company fosters. Lisa speaks highly of the friendly and open atmosphere, where every member feels like part of a larger family. She believes that the people she works with set BUMA apart from other workplaces, creating an environment of collaboration, openness, and mutual support.

Lisa believes strongly in the BUMA values and embodies these in her everyday work, delivering her best and promoting a positive and safety-oriented environment. Lisa encourages new starters to embrace every opportunity to learn new skills, stay observant, and prioritize safety above all else. Lisa emphasizes the importance of teamwork, urging new members to communicate openly with all departments and to never hesitate in seeking guidance.

As BUMA continues to thrive, Lisa’s journey stands as a beacon of dedication, growth, and the unwavering commitment to safety and teamwork. We celebrate Lisa’s outstanding five years with the company and look forward to witnessing her continued success and contributions to the BUMA family.

I left my Job as a contract Carpenter in the Brisbane region in Dec 2011 and started with Downer EDI Mining at Goonyella at an entry level position as a Workshop Serviceman. A Workshop Serviceman cleans and services a wide variety of equipment, changing fluids and filters and carrying out thorough checklists to find any defects present.

Even though this was an entry level position, it paid much more than my hardworking carpentry work and mining was much more of a secure income over contract work as it was always pending on the weather and availability of material etc. Mining was ideal for my family (my wife Laetitia and son Hunter). Serviceman work suited me as I very much enjoy working with my hands and I was learning all about maintaining earthmoving equipment more and more every shift. And who doesn’t love earth moving gear! My well-paid job also included keep and the camp food was pretty good too (2nds or if you could 3rds was always available). I worked at Goonyella for 2 years on an even time roster. I wasn’t used to all the time off with an even time roster, but I happily got used to it very quickly.

Moving on from Goonyella, I transferred to Meandu Mine where my wife’s parents (Wayne & Chrys) also worked and lived nearby in Kingaroy. Downer at Meandu Mine also employed me as a Serviceman, however this time I was driving a service truck refuelling equipment in the field. This was also an enjoyable job and a quick way to meet a lot of friendly operators working on my shift. My family (Laetitia, Hunter and now Scarlett) packed up our belongings and relocated to Kingaroy. This meant I was home with my family after every shift.

After 2 years of working the service truck I took a days only job working across 2 crews (still even time roster). I was to be a TA to Fitters in the workshop and occasionally in the field, also filling in for service truck operators when they were absent. The variety was great! And I was learning even more helping the Fitters where I could. The even time roster allowed for lots of family getaways and time together, even though once the locals worked out I had previous building skills, I am regularly put to work during my down time. But I am happy to do this to maintain previous skills and with the variety of work, and a busy happily settled family in Kingaroy, life was/is never boring.

Meandu Mine has a state-of-the-art workshop which is a pleasure to work in. However, as time went on I spent more and more time in the field working on diggers and drills and occasionally the dragline. All my supervisors over the years in the field and workshop were very kind to me and would often place me on good jobs where I was able to continue to learn, and the men on the floor were also very kind in sharing their knowledge.

In April 2020 the field superintendent offered me a diesel fitting apprenticeship, I was very much ready and I didn’t hesitate to accept. I was really taken under the wing of many mentors and the learning continued more in depth. In January 2024 I completed my diesel fitting apprenticeship and I continue to work in the field. I thoroughly enjoy my job and I look forward to continuing my career and continuing to grow when the opportunities present.

Over the past 12 years I have been given lots of training including:

Brake testing, forklifts, franna and gantry cranes, dogging skills, confined space, working at heights, parker training in making hoses, hastings training in pumps and SOS sampling, fire suppression training, move and test pass outs on most onsite equipment, training in operating skid steers and loaders, hydraulic flow testing, driving rigid trucks, towing large trailers and restraining loads the list goes on, I have been very well looked after.

Why did you decide to join BUMA and what motivated you to continue to pursue a career?

BUMA offers a well-paid, safe job with the security to support my family.

What specific skills or knowledge have you gained during your apprenticeship?

I have gained many mechanical skills in the art of maintaining earthmoving equipment across site, shared by many kind Fitters and from studying books and of course from making mistakes.

Being appointed and trusted to be a break down fitter is at times a challenging task and a fast way to develop, as no one wants to be responsible for down time.

How has the on-the-job training contributed to your professional development?

On the job training is my preferred training method as I am a simple lad, “monkey see, monkey do.” As well as there is a strong support network onsite, seems nobody wants to see a fellow worker fail, yet build you up to be a professional.

Can you describe a hands-on experience that was particularly impactful for your learning?

It is hard to single out one experience that I was most impacted by as most days I am impacted by something new or different as there is such a broad work scope. If I was to choose one, I was placed to work with a boiler maker who was also early in his career to replace the upper hoist rope sheeves out of a man basket, hanging off a hook of a 80T crane with its fly jib attached. We successfully completed the task and was pretty chuffed with our achievements as not only did we have to change out the sheeves but to keep our cool whilst directing two cranes, one 140T to support and remove the sheeves but the other 80T crane to position our man basket where we needed to be (photos attached). It was a challenging task in a controlled high-risk environment, topped with Queensland’s weather elements that really makes you feel alive. This task required thorough planning and the foresight to identify associated obstacles / hazards, the ability to work under pressure and remain calm in a high-risk situation and maintain focus whilst co-ordinating large cranes. This hands-on experience has impacted my learning by giving me the confidence to take on a task of this calibre.

What challenges have you encountered in your role, and how did you go about solving them?

In break down situations, I am often faced with challenging encounters and it’s easy to get flustered especially when there is a line of trucks lined up at a digger face waiting for you to get their digger up and running. I try to remain calm and do my best to diagnose and rectify the fault, in failing that, I refer to the manuals or OEM support or seek guidance from a veteran fitter or auto electrician who has been faced with the fault previously who will be more than happy to share some ideas. I’ve learnt it doesn’t have to be stressful and I don’t need to feel like a failure myself, some faults will just take time to go through a process of elimination until the cause is found. The quicker I came to terms with that the quicker I can get to the cause of a fault.

Hmm… this might be better answered by a team member of mine to what he thinks I bring to the team. Without sounding like I am blowing my own trumpet, I think I bring a positive can do attitude and plenty of momentum. No one likes a work mate that avoids work while you are working hard to get through the planned tasks for the day or get a machine up and running. You know, like a “sensor light” (only works when someone walks past) or “the cane toad” (he sits down every time he stops).

How would you describe the company culture?

I can only comment on my opinion of the company culture at Meandu. Meandu has a lot of strong friendships and the vibe is mostly always friendly. Alot of the people have been working at the mine for many years which is a testament to the workplace. There is always a few who may have been there a little long to forget how good they have it or are possibly in need of change. But overall, I would say it’s healthy with room to improve.

In what ways do you see your role evolving within the company or in the industry?

I have plenty of work to do yet to become a guru in my field, after that I would like to try my hand at a leading hand position and building some management skills.

Have you had a mentor during your apprenticeship, and how has that relationship impacted your learning?

I have had many mentors, some more patient and good at explaining than others. I have been very fortunate to have had so many mentors as I have been able to take away clever tricks of the trade and a better understanding from each and everyone.

How important do you think mentorship is for someone in your position?

A good mentor who is willing to take the time to answer your questions and share knowledge and take you under their wing is the difference between being a good tradesman or not. I could not rely on learning this on my own from experiences and books, I learn much better from monkey see, monkey do.

If you could offer advice to future apprentices joining the company, what would it be based on your experience?

Try not to justify your existence in the team by being a “know it all” – that’s a fast way to lose the respect of your mentors and as a result, most likely you won’t receiving the support you need. Show your keen and interested, and always be there to assist, doing your best to think ahead. This will earn respect from your mentors and most likely result in them wanting to build you up more.

Also, when you get the feeling to avoid a task because you don’t have the confidence to do it or it looks too challenging, you need to push through that uncertainty and give it a go. Even if you feel silly not knowing how to do it or having to ask for help. That way, next time you are presented with that task you’ll have built the confidence to tackle it.

How long have you worked at Goonyella, and what role did you start with?

I’ve been at Goonyella for 9 years, working as a truck and water cart operator. I’ m also the HSE Representative for our crew.

How would you describe your career journey with BUMA during that time?

I’ve been happy working with BUMA. I enjoy my job and the opportunities that have been given to me over the years.

What do you enjoy doing when you’re not at work?

Spending time with my family.

Have you found any hobbies or interests that help you recharge after a rotation?

I enjoy relaxing, reading, and swimming.

Do you have any standout memories or milestones from the early days of the project?

Learning to be part of the mine site and working alongside autonomous trucks.

How have you seen the mine change over the years?

It has changed a lot, particularly with the introduction of autonomous trucks and changes across mining areas. Looking back, I feel proud to know I was part of that achievement.

What challenges have you encountered, and how have you overcome them?

Adjusting to change, especially with autonomous operations and new people coming and going. It doesn’t phase me too much, I feel proud to still be here as part of a wonderful team, and I enjoy helping new starters adapt.

What does it feel to work alongside a team that’s been together for almost a decade?

Amazing, I feel like part the furniture.

Which of BUMA’s values resonate with you the most, and how do they play out in your daily work?

Being part of a team. The support that’s available, helping others, and receiving and giving respect. I’ve been supported throughout my career, and I value being able to offer that same support to others.

What keeps you motivated to continue working at BUMA Goonyella?

Being part of a team that feels like my second family.

How do you see your near future with us?

Hopefully I can fulfil my career with BUMA until retirement.

Based on your experience, what advice would you offer to new starters joining the company?

I love working for BUMA and I really love to help new to the industry people adapt letting them know that Rome wasn’t built in a day, take their time listen to your trainer, and never be too shy to ask a question. People are approachable and happy to help.

From Security to Ultra-Class Operator

Wallaby’s mining career began as a Security Officer at the Site Access Centre at Goonyella Riverside Mine (GRM), and later as a Security Supervisor at Eureka Village, BMA’s accommodation camp, 5 minutes from the mine. “Working in this role allowed me to become a known personality and transferred acceptingly into the Production side of Mining, commencing on Cat 777’s, removing topsoil and rejects”.

Over the years, his career evolved through various roles and companies, from labour hire to permanent positions with major mining contractors. Now, he operates cutting-edge Komatsu electric trucks at Goonyella mine under BUMA Australia, recently marking five years in this role. “Downer EDI Mining captured the contract at GRM, and I served 2 years with them before the end of contract. Downer went south to a new contract, and I stayed at GRM, as Labor Hire contracted to BMA, operating Komatsu 930’s and Cat 797F’s”.

Life Beyond the Mine

Outside of work, Wallaby finds peace in the comfort of home, the warmth of family, and his love for lawn bowls. “When I’m not at work, my favourite place, not surprisingly, is home, where I reside no more than 20 metres uninterrupted views, of the Pacific.

Lawn Bowls would be my number 1 hobby away from work. Undoubtedly the most skilful sport I have ever played. I am an A-grade bowler or DIV 1 bowler, and my goal is to represent the Mackay District, a very difficult squad to break into, with the abundance of talent Mackay produces”.

Family is another cornerstone of Wallaby’s life. He draws immense pride and inspiration from his son Beau, a Paralympian and Ironman athlete. “My first interest that may surprise my co-workers is my son Beau, who was born with Cerebral Palsy. Beau has a quality that drives him to make the impossible possible. Beau was a Paralympian for Australia and represented at the Sydney 2000, just fractionally missing the London Paralympics by .04 of a second over the 100 metres. Beau, now at the age of 40, has completed 7 Ironman races around Australia and is noted member of the Para Athlete squad. An Ironman race consists of a 4 km swim, 180 km bike and 42 km run, and usually takes him 12 hours to finish. The pain he endures is monumental. He is my HERO”, Wallaby says.

Reflections on the Industry

Wallaby has witnessed significant changes in mining technology, including the rise of autonomous haulage. “It’s incredible to see how the industry evolves, but it also presents challenges, especially for operators like me,” he observes. Despite these shifts, his philosophy remains grounded: “Be happy in the job you’re in. Be grateful that you have a permanent job with a world-class company, who is striving to improve and is the best in the business.”

Teamwork and Culture at BUMA

For Wallaby, the strength of his team, B Crew, is key. “We have a core of skilful operators who support and mentor new team members, fostering a safe and positive environment,” he explains. He also commends BUMA’s leadership: “Casey Nona and the management team lead by example, sharing in the everyday challenges. That’s what makes this company special.”

Wallaby’s story is a testament to dedication, adaptability, and the bonds formed through teamwork. As he puts it, “the future is unpredictable, but with the right direction, a bigger picture can be seen”.

How did you get started at BUMA, and what was your first role?

I joined three years ago as a green truck driver, operating the dump trucks.

Why did you decide to join BUMA and what motivated you to continue to pursue a career?

After school, I just wanted to get into mining because everyone was talking about it. It took me a few years to get in, but then through my family friend I got the chance. He referred me, I sent my resume, and I was hired within the first week. I started really young, about 21 – 22. Over the past three years, I’ve learned a lot, not just about work, but about life in general, especially from the older workers who’ve been in the industry a long time.

Can you tell us a bit about your career journey at Goonyella?

I started on the dump trucks and did that for about two years. Then I upskilled to the grader, and that’s what I’ve been operating ever since.

What specific skills or knowledge have you gained during this time?

One big thing I’ve learned is that you are never done learning. Every day there’s something new. You can’t think you know it all, because there is always more to learn. Keeping an open mind is important.

What is the exciting thing about your job?

I love my job. I like the seven days on, seven days off roster. But mostly, I enjoy working with my crew. I’ve been with the same crew for three years now, and they’re like family. We look after each other.

How would you describe the culture at BUMA?

I don’t know if it’s the same for every crew, but on C Crew the culture is amazing. It really feels like a second family. You spend half the year with these people, and of course there is the occasional drama, but overall everyone gets along and looks after each other.

What do you enjoy doing when you’re not at work?

I spend a lot of time playing video games, going camping, and being with my partner and family. Nothing too crazy.

Do you have any skills or interests that might surprise your coworkers?

I wouldn’t say I have a special skill. I just try to do my best every day.

What has been your biggest accomplishment, either at work or outside of it, in the past few years?

At work, my biggest accomplishment would be upskilling. I always pushed myself to do more and improve. Outside of work, I’d say buying my first house. I bought it when I was 23, and now I’m 24.

What is your role with BUMA Australia?

My role with BUMA Australia is Crew Trainer for B and C crew at Blackwater. I have been in this role for 4 years. Before I started working in the training department, I was an operator, operating haul trucks, graders, and dozers.

How long have you worked at Blackwater? Can you tell us a bit about your career journey?

I arrived at the Blackwater site in 2012 with Downer as a green operator involved in a First Nations Traineeship. I then completed training for the grader. I spent a few years in the grader, then completed training in the dozer.

With the haul truck, grader and dozer skill, my shifts had plenty of variety, hot seating the different machines every swing. I then completed the training to be a Trainer Assessor. After a couple of years in the field training, I completed the course for the Truck Simulator. That’s when I accepted the role of Crew Trainer.

What is the exciting thing about your job?

I enjoy my position as Crew Trainer because of the people I meet. It’s also rewarding to be a part of someone’s journey to becoming a competent operator.

I was a part of the transition from Downer to BUMA Australia here in Blackwater in 2021/2022, and I have been with BUMA Australia since. In total, I’ve been at Blackwater for 13 and a half years.

The transition from policing to mining has been the best decision I’ve made. I’ve always felt supported in all my roles, and I have been blessed with great mentors.

Which of BUMA’s values resonate with you the most, and how do they play out in your daily work?

In relation to BUMA’s values, the one that resonates with me is Safety. I value safety at work because, at the end of the day, going home to my family is the ultimate goal – not just for me, but for everyone I work with. And this also applies to mental health. I volunteered for the Mates In Mining program for this reason.

What do you enjoy doing when you’re not at work?

When I’m home, I enjoy doing activities with my boys, from the boys’ junior league to fishing. I love my cultural heritage. I’m heavily involved in learning about my culture from yarning with elders to protecting sacred sites on our country. I’m very fortunate that I have an employer that recognises my professional abilities and values my cultural connection.

Why did you decide to join BUMA and what motivated you to continue to pursue a career?

I always wanted to do a trade when I was younger, and I was lucky enough to earn an apprenticeship as a boilermaker at Meandu.

What specific skills or knowledge have you gained during your apprenticeship?

Not only have I learnt skills surrounding the boilermaker trade (such as welding, gouging, fabrication), but I’ve also learnt great people skills and how to work well in a team.

Refurbing dragline or digger buckets are always a good challenge because there are so many components that contribute to the job, but it’s rewarding when you look at the finished product and think “I contributed to that”.

How has the on-the-job training contributed to your professional development?

The training has definitely helped because they are the skills that I use as a tradesman everyday.

What challenges have you encountered in your role, and how did you go about solving them?

Cutting out and welding a new wall in a dragline bucket can be quite difficult, because the new wall sometimes doesn’t quite match the same thickness as a bucket that’s been worn for a while. But after using precise measurements and the correct tooling to make the wall fit, the job becomes much easier.

I try to go out of my way to help out the team as best I can to make the work go as quick and smooth as possible. Jobs like washplant down days or dragline down days can be completed more efficiently if the job is set up properly and everyone is putting in great effort.

How would you describe the company culture?

The company culture is a great culture to be apart of. It’s always a good sign when you look forward to go to work and you enjoy being around the people there.

In what ways do you see your role evolving within the company or in the industry?

Being a boilermaker in the mining industry will continue to be a huge role in maintaining many different machines (such as draglines, diggers, dump trucks, drills, dozers and washplants). It’s exciting to think about what is in store for the future of the trade.

Have you had a mentor during your apprenticeship, and how has that relationship impacted your learning?

I was lucky enough to have worked in the main workshop, the bucket shop and the washplant during my apprenticeship so I have a number of mentors that have helped me become a tradesman.

How important do you think mentorship is for someone in your position?

Having mentors as an apprentice is so vital for learning. Not only does mentoring help an apprentice grow as a tradesperson but it also creates a great bond and an even greater friendship.

If you could offer advice to future apprentices joining the company, what would it be based on your experience?

Put in the effort and work hard on every job that’s assigned to you, learn from your mistakes, and the only dumb question is the one that isn’t asked. Tradies are there to help you so if you don’t understand something, always ask.

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